FAQ
Shipping
Login to your account to view order information. You should also have a confirmation email showing your tracking. If you can't find it, contact us and we'll be happy to help.
If you are on the West Coast you will likely receive your gear in 2-3 business days. East Coast 3-5, and only very large items could take up to 7 days. (keyboard, guitars, etc.)
If you see it on our website, it is in stock in our warehouse.
We ship all orders placed before 1 pm PST on the same day Monday - Saturday. Orders placed before that time will depart here on the same day.
We ship our items anywhere within the USA.
All out items by default include free shipping.
Most of our small items will include USPS Priority shipping, while larger items ship via UPS ground. Where possible we will always ship with the fastest service.
For more than 10 years we have been supplying artists with high-end studio gear and photo equipment. We take great pride in getting your new purchase to you both fast and safe.
We work hard to provide the highest level of safe packaging and care.. We use varying weights of bubble wrap, depending on the item, and include stock packaging material when available.
We leave room for multiple layers of protection, and properly fill packages so there is no loose space for your gear to shift during transit.
My Order
We ship all orders placed before 1 pm PST on the same day Monday - Saturday.
Your order is guaranteed to be on it's way the next business day, and if you're ordering in the morning, it will head out same day.
Yes. Wherever possible we supply complete kits.
Almost all of our products come with what you need to get started. USB cables, cases, lens caps, the appropriate power supply or charger, you name it.
We also work hard with our suppliers to source OEM chargers and power supplies whenever possible.
Occasionally something may not have software or a mic clip, but those details will always be photographed and described in each item's listing.
Of course. Returns are never a problem. We accept returns for any reason; even if it's just not the right fit. No questions asked. Returns are accepted for 30 days from when you receive the item.
Please return it in the condition received with the included accessories.
Payment
We accept all major credit cards, as well as Paypal.
Yes, we guarantee security for your personal information and will only use it according to your consent. Check out our privacy policy for more info.